Customer Support Internship

Location: Remote, Loong Sails-UK Limited

About the Internship

As a Customer Support Intern, you will manage customer interactions, process orders, and resolve inquiries. This role offers hands-on experience with customer management and communication.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat.
• Process orders and update customer accounts.
• Gather and report customer feedback to improve services.
• Work with the sales and production teams to meet customer needs.

Required Skills & Tools:

• Attention to Detail: Accurate data entry using Microsoft Excel or Google Sheets.
• Customer Service: Strong problem-solving and resolution skills.
• Communication: Excellent verbal and written English.
• CRM Systems: Familiarity with Salesforce, HubSpot, or Zoho CRM.
• Time Management: Effective multitasking with tools like Trello or Asana.

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Event Coordination Internship

Location: Remote, Loong Sails-UK Limited

About the Internship

As an Event Coordination Intern, you will assist in organizing boat shows, regattas, and promotional events. Gain hands-on experience in event logistics, planning, and promotion.

Key Responsibilities:

• Assist with event planning, logistics, and timelines.
• Coordinate with vendors and venues to ensure smooth execution.
• Promote events through social media and digital marketing.
• Collect feedback from attendees to improve future events.

Required Skills:

• Event Management: Familiarity with tools like Whova or Bizzabo.
• Planning & Organization: Experience with Google Calendar, Trello, or Asana for event logistics.
• Communication: Strong verbal and written skills, using tools like Slack or Microsoft Teams.
• Social Media: Proficiency in promoting events on Instagram, Facebook, and LinkedIn.
• Marketing: Basic skills in Canva or Adobe Spark for creating promotional materials.
• Problem-Solving: Quick thinking and ability to resolve event-related issues.

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Quality Assurance Internship

Location: Remote, Loong Sails-UK Limited

About the Internship

As a Quality Assurance Intern, you will support our production team in ensuring our sails meet the highest standards. You’ll be involved in inspections, testing durability, and reporting on quality control processes.

Key Responsibilities:

• Inspect sails during and after production to ensure quality standards.
• Test products for seam strength, durability, and overall performance.
• Document quality issues and assist in quality control reports.
• Collaborate with production staff to maintain and improve product quality.

Required Skills:

• Teamwork: Ability to collaborate using tools like Slack or Microsoft Teams.
• Technical Knowledge: Understanding of production processes, with experience using tools like AutoCAD or SolidWorks.
• Quality Control: Familiarity with ISO 9001 standards and quality management systems.
• Attention to Detail: Skilled in using Excel or Google Sheets for documenting findings.
• Analytical Skills: Proficient in analyzing data using SPC (Statistical Process Control) tools.
• Problem-Solving: Ability to identify and resolve production issues using Root Cause Analysis.
• Software Skills: Experience with ERP systems like SAP or Oracle for tracking quality and production.